At 59ph, your privacy matters. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a 59ph player based in the Philippines.
Effective Date: January 1, 2026A quick overview of our core privacy commitments — full details in the policy sections below
59ph uses industry-standard encryption and access controls to protect your personal information. Your account data, payment details, and gaming history are stored on secured servers with restricted access limited to authorized personnel only.
59ph does not sell, rent, or trade your personal information to third-party marketers. Data shared with service providers is strictly limited to what is necessary for them to perform their function — such as payment processing or identity verification.
As a 59ph player, you have the right to access, correct, and request deletion of your personal data. You can also opt out of marketing communications at any time. Contact our support team to exercise any of your data rights.
59ph processes personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines. We are committed to upholding the rights of Filipino players under applicable data protection legislation.
59ph uses cookies and similar tracking technologies to improve your experience on the platform. We use cookies for session management, security, and analytics. You can manage your cookie preferences through your browser settings at any time.
Identity verification documents submitted to 59ph are handled with the highest level of care. KYC data is used solely for verification, fraud prevention, and regulatory compliance purposes and is never shared beyond what is strictly required by law.
Summary: 59ph collects personal data to operate the platform, verify your identity, process payments, and keep your account secure. We do not sell your data. You have rights over your data under Philippine law. By using 59ph, you agree to this Privacy Policy.
This Privacy Policy ("Policy") describes how 59ph ("59ph," "we," "us," or "our") collects, uses, stores, and discloses personal information obtained from players and visitors who access the 59ph online gaming platform at 59ph.app and any associated mobile applications or services (collectively, the "Platform").
This Policy is issued in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations. By registering an account or using the 59ph Platform in any capacity, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.
This Policy should be read together with the 59ph Terms and Conditions, which govern your use of the Platform. In the event of any conflict between this Policy and the Terms and Conditions on matters of data privacy, this Policy shall prevail.
59ph collects personal data through several channels, including account registration, identity verification, platform usage, and communications with our support team. The categories of personal data we collect include:
When you create a 59ph account, we collect your full legal name, date of birth, residential address, email address, and mobile phone number. This information is required to create and maintain your account and to verify your eligibility to use the Platform.
To comply with anti-money laundering regulations and to verify your identity, 59ph may request copies of government-issued identification documents such as a Philippine passport, driver's license, SSS card, or UMID card. We may also request proof of address and proof of payment method ownership.
When you make deposits or request withdrawals, 59ph collects information about your payment method, including GCash account details, bank account information (BPI, BDO, Metrobank), or other payment method identifiers. Full payment card numbers are not stored by 59ph — card processing is handled by our certified payment service providers.
59ph maintains records of all deposits, withdrawals, bets placed, games played, bonuses claimed, and other financial transactions associated with your account. This data is retained for regulatory compliance, dispute resolution, and fraud prevention purposes.
When you access the 59ph Platform, we automatically collect certain technical data including your IP address, device type, operating system, browser type, session duration, pages visited, and game activity. This data is used to maintain platform security, improve user experience, and detect fraudulent activity.
If you contact 59ph support via email, live chat, or any other channel, we retain records of those communications for quality assurance, training, and dispute resolution purposes.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Registration Data | Name, email, mobile number, date of birth | Account creation, eligibility verification |
| KYC Documents | Passport, driver's license, proof of address | Identity verification, AML compliance |
| Financial Data | GCash number, bank account details | Payment processing, withdrawal verification |
| Transaction Data | Deposit history, bet records, withdrawals | Regulatory compliance, dispute resolution |
| Technical Data | IP address, device info, session logs | Security, fraud detection, analytics |
| Communications | Support chat logs, email correspondence | Quality assurance, dispute resolution |
59ph uses the personal data we collect for the following purposes:
59ph processes your personal data on the following legal bases under the Data Privacy Act of 2012:
59ph does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
59ph engages trusted third-party service providers to assist in operating the Platform, including payment processors (such as GCash, BPI, BDO, and Metrobank integrations), identity verification providers, cloud hosting providers, and customer support platforms. These providers are contractually bound to process your data only as instructed by 59ph and in accordance with applicable data protection laws.
Certain technical data, such as session identifiers and game activity logs, may be shared with our licensed game providers — including Playtech — for the purpose of delivering game content and resolving game-related disputes. Game providers are not permitted to use this data for their own marketing purposes.
59ph may disclose personal data to regulatory bodies, law enforcement agencies, or other government authorities where required by applicable law, court order, or regulatory directive. This includes reporting obligations under Philippine anti-money laundering legislation.
In the event of a merger, acquisition, or sale of all or part of 59ph's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the acquiring entity prior to the transfer taking effect.
59ph uses cookies and similar tracking technologies on the Platform. Cookies are small text files stored on your device that help us recognize you, maintain your session, and improve your experience on the Platform.
You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of the 59ph Platform and your ability to log in or play games. Instructions for managing cookies are available in your browser's help documentation.
59ph retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with 59ph's data disposal procedures.
59ph implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. Our security measures include:
While 59ph takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying 59ph immediately if you suspect any unauthorized access to your account.
Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by 59ph:
To exercise any of the above rights, please contact the 59ph Data Protection Officer using the contact details provided in Section 14 of this Policy. 59ph will respond to all verified data rights requests within thirty (30) days of receipt.
The 59ph Platform is strictly intended for adults aged 21 years and above in accordance with Philippine gambling regulations. 59ph does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe that a minor has registered at 59ph or provided personal data to us, please contact our support team immediately so that we can investigate and take appropriate action.
With your consent, 59ph may send you promotional emails, SMS messages, or in-platform notifications about bonuses, new games, special events, and other offers available on the Platform. You may withdraw your consent to receive marketing communications at any time by:
Please note that even if you opt out of marketing communications, 59ph may still send you transactional and service-related messages that are necessary for the operation of your account, such as deposit confirmations, withdrawal notifications, and security alerts.
The 59ph Platform may contain links to third-party websites or services. This Privacy Policy applies solely to the 59ph Platform and does not cover the privacy practices of any third-party websites. 59ph is not responsible for the content or privacy practices of any linked third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
59ph reserves the right to update or amend this Privacy Policy at any time. Where changes are material, 59ph will notify registered players via email or through a prominent notice on the Platform prior to the changes taking effect. The effective date at the top of this Policy will be updated to reflect the date of the most recent revision.
Your continued use of the 59ph Platform following the effective date of any update to this Policy constitutes your acceptance of the revised terms. If you do not agree with any changes to this Policy, you should discontinue use of the Platform and contact support to close your account.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 59ph, please contact our Data Protection Officer (DPO):
59ph Data Protection Officer
Email: [email protected]
Support: [email protected]
Response time: Within 30 days of receipt of a verified request.
For general account support, please visit our FAQ page or contact the 59ph support team. For responsible gaming assistance, please visit our Responsible Gaming page.
You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. The NPC is the supervisory authority responsible for enforcing the Data Privacy Act of 2012 in the Philippines.
Your data is protected, your privacy is respected, and your gaming experience is secure. Join thousands of Filipino players who trust 59ph for live casino, slots, fishing games, and more. Register now and deposit instantly with GCash or your preferred bank.
Must be 21 years or older to register. Play responsibly.